Auto Workshop Manager - Knowledge Base

This is a collection of self help resources for Auto Workshop Manager, browse the categories, search for content and we hope you find it of use.
But remember we do provide professional dedicated telephone / remote support if you should need it.

Frequently Asked Questions
Auto Workshop Manager has a built in utility that will backup all of your data, we recommend that you perform regular backups. You can perform a backup by clicking the support button on the top menu bar from within Auto Workshop Manager and selecting option number 5 Perform system backup. This will backup all of your Auto Workshop Manager data to a folder on your c: drive c:\backup. We recommend that you should then copy this data and keep it in a secure location. The frequency of your backups will depend on how busy you are and how much updating of data is performed, we would recommend at a minimum that you perform a weekly backup but for most busy garages we would suggest a daily backup.
If you wish to replace your old PC and want to know the easiest way to transfer everything across onto the new computer then follow the below instructions:

Install Auto Workshop Manager onto the NEW PC (You can download demo version from our website)

On your OLD PC

Goto Start

My Computer

Local Disk C:

Copy the entire AWM folder to a USB Stick\drive or CD

On your NEW PC

Goto Start

My Computer

Local Disk C:

Insert usb key/CD into computer

Copy and then paste the contents of the USB/CD AWM folder from your USBkey\CD into to the awm folder on your c drive, you will be prompter to overwrite files make sure you select yes.

The version on the new computer is now upto date.
⁄When AWM performs a system backup it stores your backup files in the following location:


If you have not subscribed to our online backup solution we recommend that you include this location in your usual backup regime. Or regularly (Daily/weekly) copy this directory to a USB key. It is really important that you keep a copy of your backup data in a safe location preferably offsite.

If you have enrolled into our online backup solution relax we have taken care of all this for you.
All articles are correct at the time of posting, articles can be amended, moved or deleted without notice.

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